This sounds obvious but you would be surprised how many people fix the outcome only to see the problem reoccur later down the line.

Always look for the root cause of your problem, there are some great tools available to help with doing this.

My favourite is the 𝟱 𝘄𝗵𝘆’𝘀

Start off with the problems outcome and ask ‘𝙬𝙝𝙮’, when you have an answer to that, ask ‘𝙬𝙝𝙮’ again.

By the time you have asked the 5th ‘𝙬𝙝𝙮’ you should have found your 𝗿𝗼𝗼𝘁 𝗰𝗮𝘂𝘀𝗲.

All you have to do now is solve it, if you need any help with that then give me a call or have a look at Pragmatic Delivery Limited.